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Our story

Grooming built on kindness, patience & love.

We're a small family team who believe every pet deserves to feel calm, cared for and completely at home in our salon.

Lisa, founder & head groomer
How it began

A lockdown dream, turned labour of love.

During lockdown, Lisa made the leap to follow a lifelong passion — caring for animals — and opened Charlie's Perfect Paws alongside her daughters. Named with love and run as a true family affair, the salon quickly became a favourite for southside families.

Between us we bring decades of experience in care, customer service and, of course, grooming. Lisa is fully qualified in dog grooming and pet first aid, and shares her home with two adored dogs, Zero and Baby, who inspired the whole thing.

Our promise is simple: treat every pet the way we treat our own — with compassion, respect and endless patience.

What we stand for

Three promises we never compromise on.

Compassion first

Every pet is treated with genuine love and respect. We move at their pace, never ours.

Safe & hygienic

A spotless, calm environment where health and safety come before everything else.

Kind to animals

Only cruelty-free, non-animal-tested, hypoallergenic products ever touch your pet.

The family

The friendly faces behind the salon.

Lisa

Founder & Head Groomer

OCN Level 3 in Dog Grooming and Pet First Aid. The heart, hands and vision of the salon.

Jodie

Salon Manager

15 years in management keeping everything running beautifully — and making sure every visit is seamless.

Agnes

Reception & Welcome

35 years in social care and a warm welcome for every pet and owner who walks through the door.

Come and meet us — and your dog's new happy place.

We'd love to welcome you to the salon.

Book an appointment